To survive and prosper, firms need to optimise their operations, transform their IT infrastructure, identify ways to lower their costs and continually innovate. In tandem, they have to operate transparently to build trust for current and future investors.
Competition in Financial Services is fierce and clients' customers are increasingly demanding on price and value.
Maintaining and updating legacy systems to meet the increasing demands of regulators and clients is resource-intensive.
Finding the resource and expertise to sharpen operational capabilities and IT infrastructure is vital; however firms seldom have the capacity to do this in-house.
There is increasing pressure on firms to be more transparent, driven by regulatory interventions, such as MiFID II, but also by clients demanding more transparency from their providers.